Privacy Policy

This Privacy Policy explains how VATSA AYURVED PRIVATE LIMITED ("Vatsa Ayurved", "we", "us") collects, uses, and protects information when you visit our website or place an order.

Information We Collect

• Contact details you provide at checkout or in the contact form: name, email, phone number, and delivery address.
• Order information: products purchased, order value, and payment status (payment card/UPI details are handled directly by our payment processor, Razorpay, and are never stored on our servers).
• Basic usage data (e.g. pages visited) if analytics is enabled.

How We Use Your Information

• To process and deliver your order, and to communicate with you about it (confirmation, shipping, support).
• To respond to enquiries made via our contact form or WhatsApp.
• To improve our products and website.

Sharing of Information

We share order information with our payment processor (Razorpay) and shipping partner (Shiprocket) solely to process payment and deliver your order. We do not sell your personal information to third parties.

Data Retention

We retain order and account information for as long as needed to fulfil orders, meet legal/tax obligations, and resolve disputes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

[Client to confirm: whether any additional third-party services (e.g. analytics, marketing tools) are used and should be disclosed here.]